Privacy

Privacy Policy

Effective Date: October 28, 2024

Eldreth Law Firm, PLLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. It also outlines how we ensure compliance with TCR regulations, including opt-in consent for text communications, and your rights under applicable privacy laws like the GDPR and CCPA.

Information We Collect: We may collect the following categories of personal information:

Personal Identifiers: Name, address, phone number, email, and other contact details.
Client Data: Case-related documents, legal history, and communications.
Financial Information: Payment and billing data, including credit card or banking information.
Communication Records: Email, SMS messages, and call logs.
Technical Information: IP addresses, browser data, and cookies collected via our website.

How We Collect Information:

Directly from You: When you provide information during consultations, submit forms, or communicate with us.
Through Our Website: Automatically via cookies and analytics tools.
Text Message Opt-in: If you consent to receive legal updates or appointment reminders via SMS, you will need to opt-in through a web form or by texting a specific keyword (as required by TCR regulations).

How We Use Your Information: We use your personal data for the following purposes:

Providing Legal Services: To deliver effective legal advice and representation.
Client Communication: For case updates, appointment scheduling, or important notifications (including SMS messaging with your consent).
Billing and Payment Processing.
Compliance and Regulatory Purposes: To fulfill legal obligations, such as reporting requirements.
Marketing Communications: Only with prior consent; you can opt out at any time.

SMS Messaging and TCR Compliance. We comply with TCR regulations for text-based communication. This means:

Opt-in Consent: You will only receive text messages if you explicitly opt in.
Message Frequency and Fees: Message frequency will be disclosed at the time of opt-in. Standard messaging and data rates may apply.
Opt-out Process: You can reply “STOP” to unsubscribe from text messages at any time. A confirmation of your opt-out will be sent immediately, and no further messages will be sent.
HELP Keyword: For assistance with text communications, reply “HELP” to receive support contact information.

Sharing and Disclosure of Information. We do not sell or share personal data for marketing purposes. However, we may share your data with:

Service Providers: Third parties who assist with IT services, payment processing, and other business functions.
Legal Authorities: If required by law, subpoena, or court order.
With Your Consent: If you provide specific authorization to share information with other parties.

Security Measures. We take appropriate technical and organizational measures to protect personal information, including:

Encryption of sensitive data.
Regular cybersecurity audits and secure storage systems.
Restricted access to client information based on need-to-know.

Your Rights and Choices. You have the following rights under applicable privacy laws:

Access: Request access to the personal information we hold about you.
Correction: Correct inaccurate or incomplete data.
Erasure: Request the deletion of personal information, subject to legal obligations.
Opt-out: Unsubscribe from marketing or SMS communications at any time by following provided instructions.
Data Portability: Request a copy of your personal data in a portable format.
To exercise any of these rights, please contact us using the information provided in Section 11.

Cookies and Website Tracking. Our website uses cookies to improve functionality and analyze traffic. You can adjust your browser settings to disable cookies, but some site features may not function properly.

Children’s Privacy. Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Policy Changes. We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. We will notify you of material changes by posting the updated policy on our website and, if appropriate, via email or text.

Eldreth Law Firm, PLLC

115 S. Saint Mary’s St. Ste. C

Raleigh, NC 27603

(919) 833-5322

justin@eldrethlaw.com

Contact Us